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Delete Your Account & Cricket Records

In accordance with Apple App Store Guideline 5.1.1(v), the Google Play User Data policy, and South Africa's POPIA, you have the right to permanently delete your parent account and all associated junior cricketer records at any time.

warning What happens when you delete your account:
  • close Athlete Profiles: All registered junior cricketer profiles, player roles, age groups, and branch affiliations are erased immediately.
  • close Practice Streaks & Drills: Practice streaks, drill completion histories, and earned milestone vouchers are permanently deleted.
  • close Match Statistics: All recorded batting, bowling, and fielding scorecards are permanently removed.
  • close Curriculum & Progress Records: Active once-off Program Pass access and saved training records are revoked.

smartphone Option 1: Delete via the Mobile App (Instant)

If you have The Brett Academy mobile app installed on iOS or Android:

  1. Open The Brett Academy app on your device.
  2. Tap the Pass / Account tab in the bottom navigation bar.
  3. Scroll to the Account & Security section at the bottom.
  4. Tap Delete Account and confirm the permanent deletion dialog.

language Option 2: Delete via Web Portal

Enter your registered parent email address below. We will send a single-use verification code to authenticate your request before permanently purging your data.

Data Retention & Financial Compliance Notice

Under South African statutory law (Tax Administration Act No. 28 of 2011 and Companies Act 71 of 2008), commercial financial records and VAT invoices must be retained for 5 years. When an account is deleted, personal identifying information is unlinked and anonymized in accounting logs, while all personal profiles, media, and athletic statistics are permanently destroyed.

Need assistance? Contact Coach Merrick at [email protected].